Work in a group of 3-4 people or as instructed by your trainer, then make note in your workbook. 1. When developing communication plan or education plan, how can you know relevant personnel? 2. Develop either communication plan or education plan. Use the topic below as guideline to help with this activity. Communication plan - A plan to increase employee communication across your organisation Education plan - Arrange training for all team members to deal with operational change If you choose to do Communication plan, ensure you include the following elements: - Communication Strategy - Target Audience - Key Message - Frequency of Communication - Change Team Member Assigned - Expected Implementation Date - Expected Outcome - Promotion of Benefits of Organisational Change On the other hand, if you select to do Education plan, please ensure that you include the following requirements: - Training Strategy - Target Audience - Facilitator - Expected Timeframe - Expected Outcome