1. Write a brief 1-2 paragraph summary of the case and major points.
2. How does Toyota address both decision making and problem solving in its operations?
3. How does Toyota's approach to decision making and problem solving address the four management functions?
4. How does Toyota apply the six-step decision-making process model in its operations?
5. How does Toyota use groups to support decision making and problem solving?
6. What do you think of Toyota's 8-Step Problem Solving Model? Do you think you could use it at any of the employers where you have held part-time jobs or internships as a student? Why or why not?
7. Do you think that it would be better for Toyota to use a more informal approach to decision-making and problem solving so that management and workers have more flexibility to address issues they face in performing their jobs? Why or why not?

TOYOTA CASE STUDY Download and read the case study from the link below. Then, using what you learned from the chapter and lecture material to write an essay answering the question prompts that follow. This to be written as an essay and therefore the question prompts should not be repeated in the write-up. myota - Decision Making Case Study.docx