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write a case for The Barber Room( TBR) Your case analysis should incorporate the following elements: 1. Outline the FOUR (4) unique characteristics of services

write a case for The Barber Room( TBR)
Your case analysis should incorporate the following elements:
1. Outline the FOUR (4) unique characteristics of services and analyse how
these characteristics could be affecting TBR. (20 marks)
2. Assess how TBR could better manage the challenges associated with TWO
(2) of the unique characteristics identified in #1.
3. As part of your discussion include an analysis of how e-business strategies
could be used to improve the customer experience associated with these
challenges.
please provide brief explanation

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