Write a formal business letter in 150 180 words in FULL BLOCK LETTER FORMAT

1.You have been having problems with your cable TV service. You called the company and asked them to send a technician to look at it. The technician did not arrive at the scheduled time, and when he did arrive two hours late, he said he could not fix the problem. Write a letter of complaint and include all relevant details...

2. Write a letter to Mike Mason of Scope Enterprises as a Sales Manager of your company in order to inform the unavailability of your new products or services. Be sure to give important details about your product/service.