Write about a time when you needed to apologize for an action. Was this a written or verbal apology? Do you remember what you said? If you are comfortable doing so, I encourage you to share parts of your apology and the situation in order to give context. Was your apology accepted? Finally, reflect on the experience now with the new knowledge gained from this course. Can you see any further ways you could reconcile? Do you have any new thoughts on the other person's perspective?