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Write Project Portfolio SITXCCS008 Develop and Manage Quality Customer Service Practices task 2a short report on the results of the changes you have made to

Write Project Portfolio SITXCCS008 Develop and Manage Quality Customer Service Practices task 2a short report on the results of the changes you have made to the resort's customer service practices. Identify any systemic customer service problems and outline how you intend to resolve them. Include in your report at least one changes you would recommend being made to each of the policies and procedures

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