Write the business process for the case below; What is the process to order from supplies? By Viera Funjika (Finance Manager); When we are ordering from our international suppliers we usually work with emails. We have established a relationship already with them so they know what we will need and the supplies can be either bicycle parts or for the frame making so we will email what we will require in terms of what space we would like to order and they are through our correspondences, we're able to come to agreement so that when we confirm that agreement they will ask for an invoice. they send it to us by email again, we are able to print it off and then make arrangements for payments with our local bank so we have to fill out a telegraphic transfer and using that invoice we're able to make those payments to them and wait for confirmation that they have received that payment and from then onwards we work here to clear it and bring the items into the country. So with our local suppliers we can go to our local markets, these are individuals or local companies that will have the items that we're looking for and we usually work on a cash basis.

What is the process to receive raw materials? By Paul Mulenga;

We order then the things come. They deliver them to our site or we buy them directly, we (just going buy the bundle loads we when we patches we have to buy them and go with our own tracks on bike strike) and bring them over here. We purchased them from the copper belt that's in dollar.