Writing Power Directions: After reading the case below, draft the body of an informa- tional letter. ness clients. The new program will offer an efficient way of processing Case: Your employer, Western Bank, is adding a new service for its busi- credit card and debit card purchases. Transactions will be recorded at a rapid rate and stored into the individual merchant's database. A mer chant can retrieve all business transactions at the end of the day. Inform the merchants that the new system has security measures to avoid mistakes. Remind them that mistakes are costly to a business. Remember to end the letter in a positive tone by inviting the mer- chants to make an appointment to discuss the system with one of the representatives at the bank's Business Services Department. Telephone no. 800-600-5500