Writing report on Woolworths group LTD base on 3.3 Critical Success Factors (CSFs) and strategic objectives 3.4 Balanced Scorecard (BSC) design recommendation 3.5 Explanation of BSC design and Strategy Map Formal identification of CSFs creates a pivotal point of common reference for management and measurement of performance success, and argument for MAS improvement. CSFs are the bridge between the findings of your research and addressing what management have briefed that you report on? (Provide the reference as well)