wrrite essay a case solution based on this. 1. What problems can you identify in Maggie's interactions with IT? Maggie has the following problems with the orientation system at Cascade: The system does not properly implement the limits that staff can set on the number of people from a certain speciality registering for an orientation session The system does not properly process orientation session cancellations, by not cancelling the new hire's hotel room booking She also has the following problems in dealing with the IT department staff: It is difficult to find someone to talk to because people are frequently moved to different projects, so nobody has existing knowledge of the orientation system There is limited time to work on the orientation system, so fixes are prioritised over new features There is little documentation of the orientation system, so staff working on it have to waste time trying to understand how it works Work on the system typically starts too late in the year, so the changes aren't made in time for the next orientation sessions IT staff are often called to work on other projects, rather than working on just one Results of an in-depth discussion with the CIO