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Xiang owns a film studio with high-quality equipment. He allows videographers to schedule sessions based on their flexibility. He also allows clients to bring their

Xiang owns a film studio with high-quality equipment. He allows videographers to schedule sessions based on their flexibility. He also allows clients to bring their own production assistants and works with them to achieve the desired result. As a result, his customers frequent his studio and recommend it to their friends and colleagues. The opportunity of _____ is highlighted in the given scenario. using technology exploiting market niches providing personal customer service having lower overhead costs

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