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XYZ Company is a manufacturer of construction equipment. The company has a single manufacturing facility in Seattle, Washington. XYZ Company distributes its products through four

XYZ Company is a manufacturer of construction equipment. The company has a single manufacturing facility in Seattle, Washington. XYZ Company distributes its products through four regional warehouses located in Atlanta, Boston, Chicago and Las Vegas. In the current distribution system, the United States is partitioned into four major markets, each of which is served by a single regional warehouse in their market. That is, in the current distribution system, each customer is assigned to a single market and receives deliveries from one regional warehouse.

The warehouses receive items from the manufacturing facility. Typically, it takes about three weeks to satisfy an order placed by any of the regional warehouses. Currently, XYZ provides regional warehouses with a service level of 95 percent.

In recent years, XYZ Company has seen a significant increase in competition and intense pressure from its customers to reduce costs. To reduce costs, XYZ Company would like to consider an alternative distribution strategy in which the four regional warehouses are replaced with a single, central warehouse that would process all customer orders. This warehouse should be one of the four existing warehouses. The company CEO insists that whatever distribution strategy is used, XYZ should maintain a service level of about 95 percent. Please address the following three questions:

Table 1: Historical Weekly Demand

Week

1

2

3

4

5

6

7

8

9

10

Atlanta

130

110

100

90

80

140

120

100

110

90

Boston

120

130

140

150

110

100

70

120

120

130

Chicago

300

340

280

250

310

330

270

290

320

240

Las Vegas

190

210

200

170

160

240

200

220

230

180

Table 2: Current Inbound & Outbound Transportation Costs/Unit

Warehouse

Inbound

Outbound

Atlanta

14

12

Boston

13

12

Chicago

11

12

Las Vegas

10

12

Table 3: Outbound Transportation Costs/Unit in the Centralized System

Warehouse

Atlanta

Boston

Chicago

Las Vegas

Atlanta

12

15

14

16

Boston

15

12

14

17

Chicago

14

14

12

13

Las Vegas

16

17

13

12

  1. It is proposed that in the centralized distribution strategy, that is, the one with a single warehouse, products will be distributed using UPS Ground Service, which guarantees that products will arrive at the warehouse in three days (0.5 week). Of course, in this case, transportation cost for shipping a unit product from a manufacturing facility to the warehouse increases. In fact, in this case, transportation costs increase by 20 percent. Thus, for instance, shipping one unit from the manufacturing facility to Las Vegas will cost $12 (instead of $10). Conduct quantitative analysis to make a recommendation regarding the UPS Ground Service.

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