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XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 6,000 calls and incurred
XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 6,000 calls and incurred costs of $203,000. If 2,940 of these calls were for the company's marketing division (the remainder were for the retail division), costs allocated to the :marketing division should amount to Next page .a. $99,470 O b. $203,000 O .c. $85,260 O .d. $103,530 O e. $117,740 O 4 1.2 Previous page
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