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XYZ Corporation as the organization. itemize customer requirements and product/service features, select ratings, and determine which feature is the most critical for improvement. I need

XYZ Corporation as the organization.

itemize customer requirements and product/service features, select ratings, and determine which feature is the most critical for improvement.

I need a house of Quality example format in order to know how to proceed with mine but I don't know how to format it according to this house of quality below. only 5 requirements not 25.

Your House of Quality must include:

  • Customer Requirements (minimum 5)
  • Product/Service Features (minimum 5)
  • Feature Interaction Ratings
  • Correlation Ratings Between Requirements and Features
  • Customer Importance Ratings
  • Competition Ratings (minimum 2 competitors)
  • Performance Ratings for Your Own Organization
  • Feature Rankings
  • Highest Priority Feature for Improvement

this is an example of the chart layout on how to format it.

image text in transcribed
AutoSave O OFF A B 9 ? . C ... BUS328L U3 QFD House of Quality Template.xIsx - Read-Only Q g Home Insert Draw Page Layout Formulas Data Review View Automate ? Tell me Share Comments & Cut Calibri Light (Head... v 11 v A" A 22 Wrap Text v General Normal Bad Good Neutral Calculation AutoSum ~ A. ~ LG Copy Check Cell Fill Paste Format BIU ~ MVAv Merge & Center v $ ~ % " 00 20 Conditional Format Explanatory T... Followed HYD. Hyperlink Input Insert Delete Format Clear Find & Analyze Formatting as Table Filter Select Data AT43 +X V B CDEFGHIJK LMNOP Q RS TUV W X Y Z AA AB AC AN AO AP AQ AR AS AT AU AV AW 3. Interactions Between Technical Features (-9=strong negative Instructions: Quality Function interaction,+9=strong positive interaction) 1. Input customer requirements in left side of house (Column B). 2. Input feature descriptions in ceiling of house (Row 15). Deployment (QFD) 1-10 3. Select interactions between features from dropdown in roof of house (yellow area). 1-9 2-10 4. Select correlation between requirements and features in middle part of house (green area). House of Quality 1-8 2 - 9 3 - 10 5. Select customer importance ratings and competition performance ratings in right side of house (light blue area). 1-7 2 - 8 3 - 9 4 -10 6. Use automated ranking data to determine which features are most critical to address (1=most critical) (dark blue area). 1-6 2-7 3- 8 4-9 5 -10 7. Answer the question below. 1-5 2-6 3- 7 4-8 5 - 9 6 - 10 1-4 2- 5 3- 6 4-7 5-8 6-9 7 -10 Based on your analysis, which feature is the most critical to address in this improvement project and why? 1 - 3 2 - 4 3-5 4-6 5 - 7 6-8 7 -9 8 -10 Add text 1-2 2-3 3-4 4-5 5-6 6-7 7- 8 8-9 9 -10 2. HOWs - Technical Features Feature 10 Feature 6 Feature 5 Feature 2 Feature 4 Feature 7 Feature 8 Feature 3 Feature 9 Feature 1 Customer (1=low 15 5. Importance to 5. Customer & Competitive Evaluation (1=bad, 5=good) . Relationships Between WHATs & HOWs =high) Competing Competing Competing Competing Our Org 16 1. WHATs - Customer Requirements (-9=strong negative correlation, +9=strong positive correlation) Product A Product B Product C Product D Rating 17 Requirement 1 18 Requirement 2 19 Requirement 3 20 Requirement 4 21 Requirement 5 22 Requirement 6 23 Requirement 7 24 Requirement 8 25 Requirement 9 26 Requirement 10 27 Requirement 11 Requirement 12 Requirement 13 Requirement 14 Requirement 15 Requirement 16 Requirement 17 Requirement 18 Requirement 19 Requirement 20 Requirement 21 Requirement 22 39 Requirement 23 40 Requirement 24 41 Requirement 25 42 6. Feature Raw Score: 0 0 0 - O 43 6. Feature Rank 44 45 46 47 Template Ready Ex Accessibility: age: 0.037037037 Count: 384 Sum: 10

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