XYZ Corporation is a large financial services company with over 1000 employees. The company has experienced a high rate of absenteeism and reduced productivity due to employee stress and personal problems. The company has recognised that this has impacted on the company's production levels and the employee's morale. XYZ Corporation has decided to implement an EAP to provide employees with the support they need to address these personal and work-related issues. Which of the following components will be included in the programme to convince the employees about the success of the programme. a. confidential counselling services b. referrals to outside resources or specialists when appropriate c. Paid leave d. Insurance coverage Select one: a, b, c a. c. d a, b, d b, c, d