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XYZ insurance company began an exploratory project to find ways to reduce claim processing costs. A team of employees from the accounting department identified processes

XYZ insurance company began an exploratory project to find ways to reduce claim processing costs. A team of employees from the accounting department identified processes that could be automated using robotic process automation (RPA). The controller is very excited about the project and told the team to move forward. What else, if anything should XYZ consider before moving forward?

A) Involving as many participants from different departments as possible to create a more diverse team, better solutions, and more robust use cases.

B) What consulting company to use to help with the implementation

C) Nothing. The accounting department can handle the automation project autonomously

D) The only thing to consider is the cost of the RPA software

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