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XYZ is a multi-unit health care organization with 250 employees. As a member of the organization's Network Security Project team, you were assigned to oversee

XYZ is a multi-unit health care organization with 250 employees. As a member of the organization's Network Security Project team, you were assigned to oversee the implementation of a new multi-factor authentication log-in system. To ensure a smooth implementation, employee training, including group training and one-on-one coaching was conducted over a four-week period to ensure all employees were able to use the new system with confidence.

Most of the Organization's employees were able to shift to the new system with few or no issues. A small number, including the Organization's Chief Medical Officer (CMO), required additional one-on-one coaching in their workspaces. One month later, all employees are using the new log-in system successfully. Your project manager has asked you to write an 'end of project' summary' describing the project and the results of the multi-factor authentication log-in system implementation;

Assignment Instructions:

  • Write an 150 to 200-word interoffice memo to the project manager summarizing the implementation project;
  • Is it clear why you are writing this memo?
  • Have you included sufficient information about the project (successes, challenges, lessons learned, including what you might do differently next time?

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