Yebo Fresh ("YF") is an award-winning ecommerce platform on a mission to provide township entrepreneurs and community organizations ease of access to high quality goods and services through their smart technology. Although yebo fresh is a breakthrough start-up, there is always something more that can be done in terms of improving processes, product, services and the culture of business.

question 1

1.Explain the eight-step Total Quality Management cycle that Yebo fresh can apply to improving processes, products, services and the culture of the business.

2.Assume that yebo fresh is expanding to other provinces and Jessica Boonstra approached you to advise her on the develop of an information system. The existing system cannot be upgraded quickly and jessica wants to comply with best practices. Discuss whether jessica should consider buying an existing information system or building a new system.

3. within the context of yebo fresh, explain the difference stages of integration that the business is likely to undergo. Focus your discussion on "integration of processes" and "internal integration".

4. explain the implications of information management and data integration for a business like Yebo fresh