Yes, there is an ethical concern in this case. The company should provide quality services for its clients for the fee charged. Compromising on the quality of services due to budgetary limitations is unethical. The overall manager, Marc Pincus is more concerned about the compensation he gets by staying within the quarterly cost budget, overlooking the service quality that clients get from the company. Compromising on the quality of service will affect both the clients, employees and the company