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yi tandnz bir hizmet firmasn sein ve bir literatr taramasndan, web sitesinden, irket yaynndan, blogdan vb. ek bilgiler edinin. Hizmet firmasn, Hizmet-Kar Zincirinin temel ynleri

yi tandnz bir hizmet firmasn sein ve bir literatr taramasndan, web sitesinden, irket yaynndan, blogdan vb. ek bilgiler edinin. Hizmet firmasn, Hizmet-Kar Zincirinin temel ynleri boyunca analiz edin. Firmann Hizmet-Kar Zincirinin eitli bileenlerinde ne kadar iyi performans gsterdiini deerlendirin ve iyiletirmeler iin zel nerilerde bulunun. Bir firmay tutarl bir ekilde hizmet mkemmellii salamaya doru ilerletmede st ynetimin rol nedir? Mteri arayzn ynetmek iin bu hizmet firmasndaki geleneksel ve geniletilmi pazarlama karmasnn yedi bileenini tanmlayn. Hangi ek hizmetler sunuluyor? Hizmet sunumunu nasl gelitirirler?

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