2-6. What are the main activiti process? [LO-5] 2-7. How does content listening differ from critical listening and empathic listening? [LO-5] 2-8. What are the six major categories of nonverbal commu- nication? [LO-6] 2-9. Why do mobile devices present unique etiquette chal- lenges? [LO-7] -pply Your Knowledge review chapter content related to each question, refer to the licated Learning Objective. 0. You head up the interdepartmental design review team for a manufacturer of high-performance motorcycles, and things are not going well. The design engineers and marketing strategists keep arguing about which should be a higher priority, performance or aesthetics, and the accountants say both groups are driving up the cost of the new model by adding too many new features. Everyone has valid points to make, but the team is bogging down in conflict. Explain how you could go about resolving the stalemate. [LO-1] You and another manager in your company disagree about whether employees should be encouraged to create online profiles on LinkedIn and other business-oriented social networking websites. You say these connections can be valuable to employees by helping them meet their peers throughout the industry and valuable to the cor mp