You and your team are employees at Coach4life Inc., a consulting company in downtown Toronto. Coach4life Inc's specialty is providing "soft skills" training to corporate clients. A new client, Staples is looking to hire Coach4life Inc. to develop a series of training seminars for its employees on various soft skills competencies. Please pitch this to Staples. Staples is also interviewing other companies. Staples has requested that each 10-minute employee training presentation include: An overview of one skill/competency including some theory/concepts that underpin it. Pitch this by customizing it to your client. Customer Service Orientation/ Problem-solving Orientation An interactive component that gets employees involved, or anything else you find that promotes creativity and customization to your client. summarizing the importance of the skill /competency and how to demonstrate it at Staples