You are a 22-year-old police officer. You are of Irish descent in a family where the past three generations have all worked in law enforcement. All did well and rose through the ranks; your uncle was commissioner, and your dad is a captain. You are a rookie cop and have been assigned to a ward with a very high percentage of Latinos. There is a language (you speak no Spanish) and a cultural barrier between you and them. After being on patrol for six months, you feel that the people you work with are either passively or openly hostilecertainly not cooperative. You've even begun to consider changing careers, though your father is pushing you to remain where you are. What are some of the steps you can take to become culturally sensitive to serve this population