You are a Business Analyst and have noticed that the fleet auto repair service department of your company is using paper-based system to track internal department records for auto repairs. You asked why and were told that the Auto Repair Manager likes it that way. The Service Coordinator said that they lose information all the time, sometimes don't know what to charge other departments for repairs, and they often spend hours searching for auto repair records. The financial loss is estimated at 15 percent of department revenues in time and money. She also said that they track all auto repairs by internal Department Manager's names. That makes no sense, as people change their automobiles every 12 to 24 months. Vehicles keep the same serial number throughout their lifecycle. The Accounting Manager is frustrated by all the additional work required for inter-department billing. They too waste about 10 percent of their time annually. External Auditors have brought this challenge to the President's attention. She has decided that something needs to be done about this issue and wants you to look into this situation and issue.

 

1. Based the business case, state roles and responsibilities for business analysis in this company. You can use internet research of job adds to complete. Please provide sources at the end of the assignment. 

 

1a. Business Analysis Job Responsibilities: (3 bulleted points)

1b. Business Analysis Job Duties:  (3 bulleted points)

1c. Qualifications: (education, training, experience) (2 bulleted points)

1d. What is the justification for the job responsibilities, job duties and qualifications you provided? 

 

2a. Business Problem: Provide a brief Situational Statement (3 bulleted points) for the business problem or opportunity. 

2b. Summarize the situational statement into a short cohesive paragraph.

2c. In business analysis why is it important to develop the ability to write problem and opportunity statements 

 

3. Business Case Stakeholders: Provide a list of exact 6 key stakeholders for this business case.

 

4a. Elicitation Planning: What three approaches to elicitation would be appropriate for this business case. Provide your justification for each approach selected.

Approach	Justification

4b. Why is defining your approach to elicitation important?

 

5a. Requirement Justification: Based on your roles and responsibility, situational statement, stakeholder list, and the approach, which requirement information will you seek from each stakeholder listed. Provide your justification. 

Requirement Type	Stakeholder	Justification
Business
Stakeholder
Solution - Functional
Solution - not functional
Transitional

6. Project Management vs Business Analysis

In a short paragraph, compare and contrast at least two similarities and two differences between Project Management and Business Analysis? 

 

Resources: Please cite resources.