You are a business analyst working for a major supermarket in Australia. You have skills in managing data and your job involves creating Business intelligence dashboards for the organisation. Recently you were asked to recruit and train two new employees who will be working with you in the Business Intelligence team. You are now managing these new employees, even though your manager has not explicitly said this will be part of your role. You are aware that team leaders in a similar position to your own are earning at least $50,000 more than you. You are also aware the supermarket has been losing market share recently.

Ideally, you would like to be properly compensated for your newly evolved role or at the very least a review conducted into your new responsibilities.

You would like to bring this to the attention of your manager. Explain how best should you communicate your concerns to your manager?

In your answer provide advice and state the reasons why you are providing this advice relating to managing each of the following aspects:

1. Channel or medium to use. Where does it sit on the information richness continuum?
2. Noise or interference.
3. Encoding and decoding the message.
4. Feedback.