You are a consultant hired to head up operations the Toronto Pearson International Airport. As airports operates with standardized processes and high security, you job is to manage a highly secured, yet highly efficient process due to the volume that the city handles on a daily basis. You are tasked to head up any process improvements and control measures that would be necessary to increase efficiency while ensuring security and compliance. All your work and answers should have this goal in mind. Use unique control goals and points to Pearson's operation (not direct examples from the text).

Your Task as the consultant:

1. Identify 3 Control Goals for Pearson International Airport. Explain why they are important and their purpose.

2. Identify 3 Control Points / Plans that would meet these control goals. Explain how.

3. With these in mind, develop and explain a full control plan for Pearson