You are a digital marketer. You have been asked by your manager to create a website or an app. To deliver your task to the best quality think about the key factors of online service quality. Pleaseprovide examples.

In addition, one of your company Key Value states Customers are the heart of everything, having this value in mindthink of practical activities that need to be taken to create and/or maintain satisfactory mobile and/or desktop digital experiences for both customers and business.Pleaseprovide examples.Briefdescription ofthe business you work foris required as well.

Please useat least 2 academic references. Please use Harvard referencingstyle. 800-1000 words