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You are a help desk support technician and are working on your third call of the day. As you speak to the customer you realize
You are a help desk support technician and are working on your third call of the day. As you speak to the customer you realize that this call will take much more time than was scheduled. As a result, you cannot complete several other scheduled support calls. What would be the most appropriate action for you to take? Continue work on the current call and get to the other calls whenever you can. Reschedule the other appointments to the next business day. Contact your supervisor for scheduling changes. Ask a team member to assist with your calls
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