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You are a help desk support technician and are working on your third call of the day. As you speak to the customer you realize
You are a help desk support technician and are working on your third call of the day. As you speak to the customer you realize that this call will take much more time than was scheduled. As a result, you cannot complete several other scheduled support calls. What would be the most appropriate action for you to take
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Step: 1
The most appropriate action for you to take in this situation is to Inform the customer politely about the time constraints and offer to either escala...Get Instant Access to Expert-Tailored Solutions
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Step: 2
Step: 3
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