You are a leader within your segment of industry. Those who manage people (managers and supervisors) report directly to you. You want your managers and supervisors to ensure that all employees are culturally aware regarding their guests and employees. Prepare a communication to the managers and supervisors who report to you, outlining your expectations of a workforce that is culturally aware of both guests' and employees' backgrounds. Include the following topics: An introduction that explains the need for cultural awareness. Use at least two references as supporting information. A breakdown of cultural awareness needs, by department. For instance, what do front desk employees, food service employees, housekeeping employees, and maintenance employees need to know? Include a section for each type of employee in the department. What are steps that each team's leaders need to take to support cultures within their own departments? A closing paragraph