You are a manager at a dental clinic, and you have found out that Jenny, one of the receptionists, has not shown up to work after engaging in a conflict with a dental assistant, Adam, the previous day. Adam has a history of making rude and unsolicited remarks to his coworkers, and he has been warned repeatedly to not continue this behavior. You check back through Adam's record and find recent complaints have been added to his employee record. You also found out from the supervisor that Jenny had complained to them on her shift that Adam had been saying aggressive things to her that made Jenny afraid to work with Adam.

How would you address the situation? What factors would you consider? How would you approach Jenny in this situation? How would you approach Adam in this situation? Explain your reasoning.