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You are a manager for a business associate subcontractor.A programming error that was made in last month's patient bills omitted the 2nd address line in

You are a manager for a business associate subcontractor.A programming error that was made in last month's patient bills omitted the 2nd address line in all the recipient mailing addresses.

The recipient' name, street number and street name look good, and city, ST and ZIP are there, but any 2nd-address-line references like "Apartment # 45," or "Suite ABC" are not there.

Your company corrected the error, and remailed the bills with an apology letter at their own expense.But a few months later, your company receives a legal claim letter from a CE customer with demands for financial remedies for a "PHI breach".Is it a breach?

image text in transcribed
Firstname Lastname As it printed 1234 Elm Street Anycity CA 12345 Firstname Lastname As it should have printed 1234 Elm Street Apartment 345 Anycity CA 12345

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