You are a manager with Allied Products, a U.S.-based manufacturer of consumer packaged goods. Your company has recently acquired manufacturing operations in Mexico and will be using these facilities to vertically integrate the production of several of your key product lines. You and a number of your U.S.-based counterparts will each be leading a profit center for a specific equipment type (yours is blenders).

In the coming weeks, each of these profit centers will be forming a six- to eight-member team representing key functions in planning, manufacturing, marketing, and distributing its product. Each of these virtual teams will be led by a U.S.-based manager, some of whom are newer to the role and may lack experience in leading teams.

Your senior leader has asked you to provide a presentation for the group of managers about choosing appropriate communication methods and strategies for communicating effectively, taking into consideration the purpose of your message, your audience, and your context. Highlight considerations for virtual teams, as well as culture, since Mexico is considered a higher context culture compared to the United States.

The objectives:

CHAPTER 1: The Communication Process

1. Provide basic information on the key components and process of communication.
2. Highlight the importance of self-awareness and being a competent "sender."

CHAPTER 1

INTRODUCTION

Provide an introductory slide that grabs the audience's attention and answers the "why you should listen" question for the audience. The script that accompanies this slide should introduce the topic and purpose of the presentation and provide the key objectives for the presentation.

THE COMMUNICATION PROCESS

• Examine components of the communication process.
  • Briefly define communication.
  • Identify the parts of the process and how they work together to promote effective communication.
• Illustrate the importance of self-awareness in communication, including what it means to be a competent "sender."

CONCLUSION

offer a compelling conclusion to the material by summarizing key points and reinforcing suggested practices through script contents that keep the audience engaged.