YOU ARE A NEW MANAGER IN A LARGE DEPARTMENT. THIS DEPARTMENT HAS SUFFERED FROM A LACK OF DIRECTION, LEADERSHIP, PROBLEM SOLVING AND IS BASICALLY THE WORST DEPARTMENT IN THE COMPANY. YOU ARE MEETING WITH YOUR STAFF FOR THE FIRST TIME. YOU NEED TO CONVEY TO THEM LEADERSHIP AND DIRECTION. 1. DISCUSS HOW LEAN CAN ASSIST THEM IN BECOMING A STRONG DEPARTMENT. (2) DISCUSS WHAT QUALITY MANAGEMENT IS AND WHAT YOU WILL DO TO BRING IT TO LIFE FOR THEM. (REFERENCE DEMMING) 3. DISCUSS HOW THE ONE-PIECE FLOW (COIN) GAME, IS A STRONG BASIS ON HOW YOU WILL ASSIST THEM IN CHANGING THE WAY THEY RUN THEIR DEPARTMENT.