You are a paralegal in the claims department of a car insurance company. One day, you are asked to review a claim brought by your nephew, Dan. Your sister, Dan's mother, mentioned that Dan broke his windshield when he hit a mailbox while driving. In the claim you're reviewing, however, Dan states that a rock hit his windshield. Dan's policy states that his collision coverage (which would apply to the mailbox accident) has a $500 deductible, but his comprehensive coverage (which would apply to the rock hitting the windshield), has a $50 deductible. Dan is obviously trying to avoid the higher deductible. You know that Dan is a college student with little money, whereas the insurance company is a nationwide company with billions of dollars in assets. What should you do?