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You are a pensions advisor and have an appointment with a client. The client does not understand the changes to the basic state pension that

You are a pensions advisor and have an appointment with a client. The
client does not understand the changes to the basic state pension that
occurred in April 2016, especially about qualifying periods and changes
to additional pension.
Explain in detail the changes that occurred to basic state
pension in 2015. In particular, explain how the starting amount
is calculated, changes to the number of qualifying years and
what happens to those people who were contracted and/or had
additional pensions (S2P/SERPS) and how that might affect the
starting amount for their basic state pension.

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