You are a real estate professional working for Red Ochre Real Estate Agency based in Darwin. The owner and principal of the agency is Michelle Eaton. The agency has been in operation for 4 years. Red Ochre Real Estate Agency consists of two in the Sales Team, two in the Property Management Team (PM) and a Corporate Support person.

Your training venue is a simulated real estate agency office. Teams work in an open plan environment.

You have access to Red Ochre Policies and Procedures, Forms, Contracts etc in the Operations Manual.

Review and explain the ethical practice standards and ethical practice for dealing with:

• Privacy, confidentiality and security of client information.
• Conflict of interest
• Referrals
• Making full disclosure of property conditions
• Price guide recommendations
• False and misleading on price of property
• Following principals and client's instructions