Question
You are a Restaurant Manager on one of Koala Cruiselines Cruise Ships. You have been tasked to develop a series of Standard Operating Procedures (SOP's)
You are a Restaurant Manager on one of Koala Cruiselines Cruise Ships. You have been tasked to develop a series of Standard Operating Procedures (SOP's) to guide staff in the performance of their tasks. ASSESSMENT TASK 1 Using the template provided, develop SOP's to cover six (6) of the following contingencies that may be encountered is the course of staff carrying in their assigned duties: delays and time difficulties difficult customer service situations equipment breakdown or technical failure limited financial resources staffing levels and skill profiles rostering requirements staff performance procedural requirements product development and marketing
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