You are a site manager on a medium sized residential project with a permanent site office, storage facilities and a sole purpose lay down area for deliveries.

You have formally (emailed site instruction) requested a delivery of timber framing materials to be delivered to site between the hours of 8.00am - 12.00noon due to tight access restrictions.

You have requested the load be delivered on a single axle tray truck also due to tight access restrictions.

The delivery turns up a 3.15 pm and your site labourer has finished for the day, it is on a semi-trailer and the driver cannot access the site. You instruct him to return the load to the supplier. He dumps the material of on the side of the access road, damages the load and leaves without having the delivery docket signed.

What do you do?