You are a strategic consultant tasked with developing an organisational development model for the retail industry to address the challenges posed by rapidly changing consumer behaviours. Your goal is to ensure retail companies can adapt and thrive in the digital age.

Tasks:

$1.$ Develop a comprehensive organisational development model tailored to the retail industry that incorporates elements such as change management strategies, employee upskilling programs, and a customer$-$centric culture.

$2.$ Plan how this model can help retailers navigate the evolving landscape and remain competitive in the industry.