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You are a team leader in a mental health facility where a man named Toby is currently a resident. Toby is 40-years-old and is receiving

You are a team leader in a mental health facility where a man named Toby is currently a resident. Toby is 40-years-old and is receiving treatment for a mood disorder. He also cross dresses. Toby has come to you to register a complaint about one of your staff members, Audrey. Toby claims that Audrey has been making derogatory remarks about his crossdressing to him, other residents and staff members. He says the remarks are making him feel extremely humiliated. On one occasion Audrey called him a "dirty old pervert", and has told him to stop being a nuisance to everyone in the facility. Question 1a What workplace policies has Audrey breached in this situation?

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