You are a Yellow Belt at ABC Healthcare, and you have been assigned to improve the patient registration process at a hospital. You have identified long wait times and errors in patient information as significant issues. After analyzing the process, you decide to implement a new digital registration system. During the implementation, you encounter resistance from some employees who are not comfortable with the technology. What should be your approach to managing this resistance and ensuring a successful implementation? Question 5 options: Seek approval from the hospital's board of directors before proceeding with any changes to the registration process Ignore the resistance and proceed with the implementation as planned, as it's the best solution for the hospital. Terminate the employees who resist the implementation to send a strong message to the rest of the team Hold training sessions for the employees to help them become proficient with the new system and address their concerns Revert to the old paper-based system to avoid conflicts and maintain employee satisfaction