You are an IT professional who is working on an artificial intelligence (AI) project. The goal of
Question:
You are an IT professional who is working on an artificial intelligence (AI) project. The goal of the project is to develop an AI software package to replace people in customer service roles. It was suggested that the final test before the software is delivered to the client should be the Turing test, performed by at least 100 volunteers from all walks of life. However, some team members felt that Turing test is not appropriate in this scenario.
One of you must argue that the Turing test is a good choice in the above scenario, and the other that this is not the case. You must use the above-mentioned discussion forum to clarify which side you will both be taking.
In either case, you should first define the Turing test and then present arguments to support your stance, citing references where appropriate to acknowledge your sources.