You are applying for a job with a community services organization as a communications/ human resources manager. They have asked you to submit a detailed report of what you would do to develop, establish, promote, and review workplace communication strategies.

You will need to explain how you would:

• identify internal and external information needs
• identify competing or conflicting interests
• develop a range of communication strategies to meet organization's needs and goals
• develop processes and protocols in line with communication strategies
• produce quality resources to support the implementation of communication protocols
• present information to staff regarding communication strategies
• maintain work-related networks and relationships
• obtain feedback from others to assess communication outcomes
• identify opportunities for continuous improvement

You will be assessed on your report's content and ability to communicate information clearly to the target audience.