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You are asked to analyze the Customer Complaints at Drive Thru Restaurants. The data provides the # of Complaints by day by type. You are

You are asked to analyze the Customer Complaints at Drive Thru Restaurants. The data provides the # of Complaints by day by type. You are going to analyze this data using basic quality tools to begin to understand what is going on, what we should try to correct first, and if there are any relationships between the types of complaints.

Develop and provide a histogram for the number of complaints by category.

    1. The X axis will show the range of complaints per day and the Y axis will show the # of days that the complaints fell in that range for that category.
    2. Please use bin sizes of 0 to 3; 4 to 7; 8 to 11; etc. Please develop a histogram for each complaint category.
    3. Which categories appear to follow a normal distribution?
    4. Hint: You can use the "Data Analysis..." functions under your "Tools" menu. If you do not see this option, please click under "Add-In's" under your "Tools" menu.

Day Long Line Under Cooked Over Cooked Wrong Order
Day 01 3 6 6 33
Day 02 8 9 10 38
Day 03 16 13 5 43
Day 04 15 15 6 45
Day 05 11 11 14 40
Day 06 13 11 13 41
Day 07 3 5 13 37
Day 08 10 10 20 38
Day 09 12 12 12 39
Day 10 15 14 12 42
Day 11 6 9 7 36
Day 12 10 9 8 36
Day 13 6 8 3 37
Day 14 14 14 6 45
Day 15 10 10 16 38
Day 16 11 11 16 40
Day 17 7 7 8 37
Day 18 15 13 7 45
Day 19 7 10 13 39
Day 20 12 12 7 42
Day 21 13 12 48 41
Day 22 7 8 54 36
Day 23 16 14 50 46
Day 24 16 15 45 48
Day 25 6 8 44 37
Day 26 12 13 43 38
Day 27 15 17 45 43
Day 28 14 16 45 43
Day 29 20 17 42 50
Day 30 2 5 53 31

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