You are assisting in the small restaurant business of your father. As it is located in the university belt, sales were brisk and pretty good. Your 10 employees consisting of a cook, dishwasher, waiter/waitresses were paid properly in accordance with the Minimum Wage Law. You complied with the labor standards such as SSS, Phil Health, Pag- IBIG, Medicare etc. Your business permit was renewed yearly. As they were handling foods, your employees were duly certified as healthy by the Department of Health. One day, 10 of your customers suffered nausea, vomited, and were hospitalized. Suddenly, health inspectors swooped down on your restaurant. Knocking the inside portions of your refrigerators, a swarm of cockroaches jumped out of them. Rats were found running in your kitchen. Your restaurant was instantly closed. What part of the GEMS cycle you have failed to comply with?

Goals, Execution, Measurement, and Sustenance