You are calling on Lisa the owner of Little Tots Daycare Centre. While discussing Lisa's business you have discovered that In the past 2 years business has grown substantially. As a result of expansion Lisa has a new office. As you enter this office you notice that it is decorated with photos of her family and many of the special children who attended her daycare. Lisa has been sending her photocopy needs to the local print shop. She has no complaints regarding their service. Even though Lisa did not see a need to purchase a photocopier she was willing to meet with you to discuss your models.  

Sales objective for this call is to uncover a need and to get a commitment for a 'hands on' demonstration of Jenny series.

What questions  can be used to uncover her needs and to get the client to talk?