You are creating an agent in Dynamics $365$ Customer Service. The company has the following channels configured:

SMS: Capacity of $25$

Phone: Capacity of $50$

Live chat: Capacity of $50$

You need to ensure that the new agent is only assigned a single phone or live chat session at any given time.

Which value should you set for the agent$$s capacity?

Select only one answer.

$75$

$100$

$125$

$150$