Question
You are feeling very good about your life. This positive feeling is due in large part to your recent promotion to national sales managerof Ever-Present
You are feeling very good about your life. This positive feeling is due in large part to your recent promotion to national sales managerof Ever-Present Technologies Inc. Your company offers full-service consulting and computer sales to manufacturers, especially those in the consumer products areas.
Two weeks into your new responsibilities, you are beginning to lose your good feelings. This change of spirit results from hearing about various activities among your sales personnel. First, you learn one of your new sales representatives has been visiting with a competitor's salesperson about each focusing onparticular customerswhile agreeing not to call on the other's customers. Second, a district manager reports that a large, extremely valuable customer is asking for a pricing structure that is more favorable than prices offered to any other customer.The district manager expressed concern that your company may lose this customer's business.
- What legal worriesdoyou have about each of these situations?
- What are the ramifications if you decide to ignore these situations as you try to return to your "happy" state of mind?
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