You are getting food from a McDonalds Drive-thru, which is busy with several cars waiting in line. You place your order at the Menu Order Station. There are two order windows. Pulling up to the first one when open space allows you pay (cash or credit). From the second window you receive the food, where it's a good idea to check and make sure the order is correct before leaving. 2. Create a process map describing a situation relating to your work or from the time you made the decision to come to US till you got into your apartment